Returns

You may return the item(s) within fourteen days, beginning with the day you received them.

To do so, you must first notify us in writing by email to info@sophiecook.com. Please do not ship the item(s) before contacting us.

Once we have received your email, we will contact you confirming that return or exchange is eligible. Items must be in the original undamaged packaging and shipped back to the studio at your expense.

We will refund the full cost of the item when it safely reaches the studio. It must arrive back in the same condition as it was received. The return will be issued to the original source of payment excluding shipping costs within 7-10 days.